About Us

Sendem has been supplying software solutions to the Australian Security Industry since 1997. Its products are relied upon by some of the leading Security companies and public organizations in the country.

In less than 20 years, millions of jobs have been exchanged between security companies using Sendem’s networks. This has not only been a remarkable contribution to productivity for the Australian security industry as a whole but also, and most importantly, an outstanding addition to efforts made by the industry to reduce alarm response times, hence making Australian homes and businesses safer.

Wholly Australian owned, Sendem is pivotal in connecting the companies who provide the key functions in the industry whilst remaining independent to the complexities of the relationships between alarm monitoring, patrol and guarding companies.

We support a technologically modern, efficient, and interconnected Security Industry enabling resources to be allocated more efficiently, and customer service to be enhanced. All our products are thoughtfully designed to save time reduce costs, increase productivity and ultimately to increase profits.

We invite you to contact us to find out how Sendem can help your business.


  • I’ve been a SMART user both as a Manager in a large security company and now as a Director of an SME. I recommend that businesses of any size embrace technology, and there’s no software that understands this industry better than SMART.


    Patrick George
    Partisan Protective Services
  • Having reviewed a number of software solutions to help us run our business, we finally selected SMART as it’s been specifically designed for the Australian security industry. All the information related to the running of the business is kept electronically in one place, which means we can interpret the data to review and monitor how different functions are performing at any point in time.

    Gordan McCormack
    Protection Plus Patrols & Guards
  • Sendem Software Solutions help us meet the rapid alarm response times expected by our clients.

    Chris Jackson
    Unimet Security
  • Sendem Software Solutions have really simplified the financial and operational management processes in our business, not only saving us time but also enabling us to understand how we’re performing at any moment as we can track jobs and see what stage they’re at. This helps us to make sure we continue to give our clients the professional service and swift responses that they have become accustomed to.

    Using SMART has simplified our accounting processes enormously and saves us so much time which we used to spend calculating complex invoices and manually reconciling dockets. It’s now a breeze.

    Ben England
    Tricorp Security