Our products are relied upon by some of the leading security companies and public organizations in Australia and New Zealand. Whatever the size of your business, we have software that will enhance the way you operate.
Our products are relied upon by some of the leading security companies and public organisations in Australia and New Zealand.
Whatever the size of your business, we have software that will enhance the way you operate.
At the heart of our software solutions lies the SmartNet network, a secure, reliable, industry intranet which facilitates the communication between:
- Alarm Monitoring Companies
- Security Providers
- Mobile Personnel
- End Users, Clients and Contractors
Save Time and Reduce Costs via Automation
- Your firm offers patrols and guard services
- You receive jobs from other security companies including monitoring centres or other security providers
- You send jobs to subcontractors
If any of the above applies to your organisation, you can now automate from beginning to end, resulting in massive quantitative and qualitative gains with Sendem.
Optimize your operators’ time
Drastically improve your KPIs with the same staff. Sendem systems free up operators’ non-productive time. Get your staff to work on added value work!
Shorten Response Times
Automating job exchanges with job requesters and patrolmen (or subcontractors) not only enhances your productivity but also helps reducing response times. Monitoring centres contribute to this process as well.
Impress your clients with outstanding SLA accomplishment
Once Sendem solutions are in place, the likeliness to fulfill your SLAs increases exponentially. Don’t let performance clauses shrink your profit!
An (almost) errorless process
Typical disagreements over details such as on/off site times and site address are eradicated completely when using Sendem solutions. As the monitoring centre and the service provider use the same platform, the information is the same in both systems, leaving no room for disagreements.
- Manual process
- Partial Integration
- Full Integration
Minutes saved by your operators every 500 jobs
Minutes saved by field staff every 500 jobs
The SmartNet Network
Its purpose is to provide fast and accurate communications between users while reducing control room and operation centres costs and other administrative overheads.
Our software solutions enable connectivity to the SmartNet Network
Sophisticated dispatch, billing, and management system for service providers and patrol companies.
Easy exchange of jobs with other users in the Smartnet network
Manage your mobile staff anytime, from anywhere
Comply with your clients SLAs and ANZ Standards
Make decisions based on guard, client and site data
Easily create reports for your business and for your clients