Secure, Reliable, Industry-specific Communications
Sendem has created a network that connects job requesters with job providers in Australia and New Zealand. This network is key to creating efficiencies in the whole industry. If you’re not yet part of it, you’re missing out on some very significant gains.
Time savings: a game changer
The charts below show how the dispatch KPIs of monitoring centres can be radically reduced when using Sendem systems. And what can operators do when not wasting time dispatching and receiving job outcomes? What they do best: monitoring.
Alarm Response Times are greatly reduced.
With Sendem, not only monitoring centres cut dispatch times but also their security providers and contractors. This article tells the other part of the story: the enhanced process for Security Providers.
An (almost) errorless process
Typical disagreements over details such as on/off site times and site address are eradicated completely when using Sendem solutions. As the monitoring centre and the service provider use the same platform, the information is the same in both systems, leaving no room for disagreements.
A Graphical Overview
Reducing Response Times (TRT+ART)
- Manual process
- Partial Automation
- Full Automation
Other Gains for Monitoring Firms
- Deal with peak periods with ease: Shorten inbound call waiting times and easily prioritize jobs
- Reduce admin with the automated reconciliation of information between monitoring centres and security providers
- Lower telecom costs
- Reduce the incidence of human error in relaying verbal instructions
- Improve security with encrypted communication