In the mobile patrol or alarm response business?
With Sendem, you can now automate this process from beginning to end, resulting in massive quantitative and qualitative gains.
Optimize your operators’ time
Drastically improve your KPIs with the same staff. Sendem systems free up operators’ non-productive time. Get your staff to work on added value work!
Shorten Response Times
Automating job exchanges with job requesters and patrolmen (or subcontractors) not only enhances your productivity but also helps reduce response times. Monitoring centres contribute to this process as well.
Impress your clients with outstanding SLA accomplishment
Once Sendem solutions are in place, your ability to fulfill your SLAs increases exponentially. Don’t let performance clauses shrink your profit!
An (almost) errorless process
Typical disagreements over details such as on/off site times and site address are eradicated completely when using Sendem solutions. As the monitoring centre and the service provider use the same platform, the information is the same in both systems, leaving no room for disagreements.
A Graphical Overview
Reducing Response Times (TRT + ART)
- Manual process
- Partial Integration
- Full Integration
Minutes saved by your operators every 600 jobs
Minutes saved by field staff every 600 jobs
Total minutes saved by staff involved in a single job (for every 600 jobs)
Other Gains for Security Providers
- Deal with peak periods with ease
- No more waiting on the phone for job outcomes or seal checks
- Reduce admin work with the automated reconciliation of information between monitoring centres and security providers
- Reduce the incidence of human error in relaying verbal instructions
- Improve security with encrypted communication